PRIVACY POLICY

Kwame Sells Property

Effective Date: Jan 1st, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Kwame Sells Property ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.

All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information

• Name, email address, phone number, physical address

• Information submitted through contact forms or property inquiries

• Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information

• IP address, browser type, device information

• Website usage patterns and analytics

• Cookies and similar technologies

Customer Communication

• Records of inquiries and service requests

• Appointment details and preferences

• Service history and feedback

2. How We Use Your Information

We use collected data for:

• Providing and improving our real estate services

• Responding to inquiries related to buying or selling property

• Communicating with you about appointments or requested services

• Enhancing website functionality and user experience

• Ensuring security and fraud prevention

• Maintaining records of your communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive SMS messages from Kwame Sells Property related to property inquiries, property updates, follow-up communications, and customer support responses. Marketing or promotional messages may also be sent only if you have separately opted in to receive such communications.

Opt-In & Consent

• You will only receive messages if you have explicitly opted in

• We maintain timestamped records of all opt-in actions

• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

• Consent to receive SMS messages is not a condition of purchasing any services.

Opt-Out Instructions

• You can cancel SMS notifications at any time by replying STOP

• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in

• All opt-out requests are processed immediately

Message Frequency & Content

• Message frequency varies based on your interaction with our services

• Messages will be directly related to the services you have requested

• We do not send promotional content without specific consent

Help & Support

• Reply HELP for assistance or contact us at [email protected]

• Customer support is available during regular business hours

Carrier Information

• Message and data rates may apply depending on your mobile carrier and service plan.

• Carriers are not liable for delayed or undelivered messages

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services, such as customer service or messaging platforms, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict data protection measures to safeguard SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

We may share information with:

Service Providers

• Third-party vendors who assist in our operations (e.g., CRM systems, messaging services, website hosting)

• SMS aggregators and providers solely for delivering messages you have consented to receive

All service providers are contractually obligated to maintain confidentiality and security.

Legal Compliance

• If required by law, legal process, or to protect our rights

• In response to valid law enforcement requests or court orders

Business Transfers

• In case of mergers, acquisitions, or sale of assets

• In such cases, your data remains protected under the terms of this policy

All the above categories exclude text messaging originator opt-in data and consent.

5. Data Security

We implement and maintain reasonable security measures to protect your personal information, including:

• Encryption of sensitive data in transit

• Secure access controls and authentication mechanisms

• Regular security assessments and updates

• Employee training on data protection

• Breach notification protocols in accordance with applicable laws

• Secure backup systems and disaster recovery procedures

Despite these measures, no method of transmission over the Internet is 100% secure.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Analyze site traffic and user behavior

• Remember your preferences

• Improve website functionality and user experience

• Measure the effectiveness of our services

You may control cookies through your browser settings.

7. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information

• Opt-out of marketing emails by clicking unsubscribe

• Opt-out of SMS messages by replying STOP

• Request information on how we process your data

• Withdraw consent at any time for future communications

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

This privacy policy applies only to information collected by Kwame Sells Property.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website with the updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Kwame Sells Property

📞 Phone: +1 (661) 380-6123

9700 Stockdale Hwy Suite 329Bakersfield, CA 93311, USA

📧 Email: [email protected]

🌐 Website: https://kwamesellsproperty.com